Research-driven strategy, end to end.
We specialise in transforming complex business challenges into clear, actionable strategy — acting as a single, dedicated partner from problem definition to delivered plan.
Structured. Rigorous. Fast.
Our engagement process is structured yet flexible, designed to address the core issues effectively — and several times faster than conventional consulting.
Problem articulation & scoping
We work with you to precisely define the problem statement or strategic question, establishing clear objectives, scope and deliverables. Asking the right question is half the answer.
In-depth research & analysis
Comprehensive data gathering and analysis: market research, competitive intelligence, financial and operational assessment, technology and trend evaluation — applied as your question demands.
Solution development
We develop and rigorously evaluate strategic options for feasibility, impact, risk and resource requirements — focusing on what is implementable in your organisation, not in theory.
Action planning & delivery
The chosen strategy becomes a step-by-step action plan with timelines, KPIs and likely roadblocks — delivered in plain language, with your first 30, 60 and 90 days mapped.
Core capabilities.
Eight disciplines, one integrated team. Slide through the capabilities we bring to every engagement.
Real problems. Measured results.
A sample of recent engagements. Clients are unnamed to protect commercial confidentiality; figures are illustrative of typical outcomes.
Seasonal menu overhaul for a full-service restaurant
Independent ~90-cover restaurant — unnamed for client privacy
The challenge
A static year-round menu, three consecutive years of rising food costs, and mid-week discounting that was quietly eroding margin.
What Rialto did
- Menu engineering on 14 months of POS data — margin and popularity scored for every dish
- Designed a four-season menu architecture with rotating local sourcing to cut input costs
- Rebuilt pricing and portioning; re-laid the menu around high-margin signatures
- Staff launch playbook with upsell scripts and a seasonal launch calendar
How it drove results
Low-margin dishes were retired, signatures got prime menu real estate, and quarterly rotations gave regulars a reason to return — lifting check size without losing covers. The engagement paid for itself in seven weeks.
Scaling a deck & patio builder beyond the owner’s hours
Owner-operated outdoor construction business — unnamed for client privacy
The challenge
Fully booked but unable to grow: ad-hoc leads, 30+ hours a week spent quoting, a 22% win rate, and no clear path to a second crew without sacrificing margin.
What Rialto did
- Capacity and cash-flow model for a second crew, with hiring trigger points
- Lead engine rebuild: job-site radius marketing, review generation and a referral program
- Good/better/best tiered quoting with a consumer-financing partner
- Quote templates and pricing guardrails that cut quoting time by 60%
How it drove results
Predictable lead flow let crews be scheduled weeks ahead; tiered quotes raised both win rate and average job size. The second crew launched in month five at modelled utilisation — volume grew without margin erosion.
Winning a younger audience for an established retailer
Independent bricks-and-mortar store — unnamed for client privacy
The challenge
A loyal but ageing customer base — under-35s were just 11% of revenue — with declining foot traffic and no meaningful social presence.
What Rialto did
- Customer and local-market research distilled into two priority personas
- Short-form video content engine the team runs in two hours a week, plus micro-influencer partnerships
- SMS loyalty relaunch and an in-store event calendar (launch nights, workshops)
- Assortment and merchandising refresh built for discovery-led shopping
How it drove results
Video and influencer content put the store in younger feeds, events converted followers into first visits, and SMS loyalty turned first visits into repeat purchases — without discounting or alienating the core customer base.
Four ways to engage.
Growth Plan — $599
Our productised strategy engagement. Complete the guided brief; receive a researched, written plan plus boardroom-style presentation within 5 days — or 24 hours with Express delivery. Optional 60-minute guided walkthrough (+$150).
Deep-Dive Strategy — $699, then $5,000
For complex or high-stakes situations. A 2-hour working session with your strategist, followed by a proposal for a Bespoke Growth Blueprint: deep analysis, financial modelling, operational redesign and a phased implementation roadmap.
Board Advisory — from $800/month
Ongoing strategic partnership: a weekly meeting, a private client workspace where you can message your strategist and share documents any time, written summaries after every session, and continuous optimisation as your numbers evolve. Monthly with a 3-month minimum, or pay for the year and save.
Enterprise & custom research
Targeted research projects, independent analysis and strategic support for larger organisations — scoped and quoted individually, delivered with the speed your internal teams need.