Eleven people report to you. Three of them get managed.

Most owners can hold the meetings. The harder question is which of their people last had a conversation about their work that they didn't start themselves.

By Steve 5 min read
Abstract bridge artwork for Eleven people report to you. Three of them get managed.

Count the names that report directly to you. If the number is nine or more, the interesting question isn’t whether the diary can absorb them, most owners find a way, it’s which of those people last had a substantive conversation about their work that they didn’t initiate. In flat teams that have grown organically, the answer is usually three or four: the newest hire, the most senior person, and whoever is currently in difficulty. Everyone else is managed by exception, which is to say not managed at all. The arithmetic…

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