The deal didn’t go to a competitor. It went nowhere.

No-decision losses get filed as bad timing. They have a cause, a mechanism, and a remedy that looks nothing like beating a rival.

Abstract bridge artwork for The deal didn’t go to a competitor. It went nowhere.

Most win/loss reviews are built around a rival. Who else was in it, what did they price at, where did we lose on features. It is a comfortable conversation because it produces a comparative answer: we were more expensive, they had the integration, their reference was stronger. Then there is the other pile. The deals that were qualified, engaged, scoped, quoted, and then simply stopped. The champion goes quiet. The follow-up gets a polite reply about revisiting next quarter. Eventually someone marks it lost, or worse, leaves it open at…

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