The deal didn’t go to a competitor. It went nowhere.
No-decision losses get filed as bad timing. They have a cause, a mechanism, and a remedy that looks nothing like beating a rival.
SBy Steve··5 min read
Most win/loss reviews are built around a rival. Who else was in it, what did they price at, where did we lose on features. It is a comfortable conversation because it produces a comparative answer: we were more expensive, they had the integration, their reference was stronger. Then there is the other pile. The deals that were qualified, engaged, scoped, quoted, and then simply stopped. The champion goes quiet. The follow-up gets a polite reply about revisiting next quarter. Eventually someone marks it lost, or worse, leaves it open at…
Keep reading for free
Create an account to read the rest.
The whole library is free. No card, no subscription, no trial that
quietly ends. An account simply lets us know who we are writing
for, and opens every article from here on.
Free means free. We will not charge you for
the library, and you can read as much of it as you like.
Important: General information only. Rialto Bridge articles describe patterns and considerations that may apply to a business; they are not financial, legal, tax or accounting advice, and they take no account of your particular circumstances. Consider your own situation and seek advice from a qualified professional before acting.