The decision was easy to undo. You ran it like it wasn’t.

Most firms have one decision process and apply it to everything: which shows up as slowness on the small calls and carelessness on the ones that stick.

By Steve 5 min read
Abstract bridge artwork for The decision was easy to undo. You ran it like it wasn’t.

A software subscription worth a few thousand a year takes two months, three meetings and a comparison spreadsheet nobody reads twice. A senior hire, six figures of committed cost, a reporting line rearranged around them, a promise made to someone who resigned a job to accept it, goes through in a fortnight, because the candidate was impressive and available and the vacancy was hurting. Both decisions received the process the calendar allowed rather than the process their consequences warranted. When leadership teams diagnose this, they usually pick one symptom: we’re…

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Important: General information only. Rialto Bridge articles describe patterns and considerations that may apply to a business; they are not financial, legal, tax or accounting advice, and they take no account of your particular circumstances. Consider your own situation and seek advice from a qualified professional before acting.

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