A healthy LTV-to-CAC ratio tells you nothing about whether you can afford next month's acquisition spend. One piece of arithmetic does.
SBy Steve··5 min read
A business with genuinely good unit economics can still run out of money doing more of what works. The ratio of lifetime value to acquisition cost looks fine: 4:1, 5:1, better than the benchmark anyone quoted at the last board meeting. Retention is stable. Gross margin holds. And yet the faster acquisition grows, the tighter the bank balance gets, and nobody in the room can point to what is broken. Nothing is broken. The two numbers are answering different questions. LTV:CAC asks whether a customer is worth acquiring. Payback period…
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Important: General information only. Rialto Bridge articles describe patterns and considerations that may apply to a business; they are not financial, legal, tax or accounting advice, and they take no account of your particular circumstances. Consider your own situation and seek advice from a qualified professional before acting.