The pilot that succeeded and went nowhere

Pilots that fail teach you something. The dangerous ones are the pilots that work perfectly, please everybody, and quietly never become anything.

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There is a particular kind of stall that catches capable businesses off guard. The pilot was delivered on time. The users liked it. The sponsor said the words you wanted to hear. And then the rollout conversation kept slipping: first to next quarter, then to a restructure, then to a new sponsor who wants to “understand the case from the beginning”. Nobody said no. Nothing happened. Pilots that fail are easy to learn from. Pilots that succeed and go nowhere are harder, because the evidence looks like progress. The pattern…

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