The rebate arrives in January. It shaped every order last year.

Volume rebates feel like money found at year end. They are usually a pricing instrument the supplier controls, and they quietly buy something in return.

Abstract bridge artwork for The rebate arrives in January. It shaped every order last year.

A rebate cheque is one of the few payments a business receives that nobody had to sell anything to earn. It arrives after the year closes, lands as a credit note or a payment, and gets treated as a small victory for the purchasing side of the house. The awkward question is what the supplier bought with it, because suppliers do not pay rebates out of generosity. They pay them because the behaviour the rebate produces is worth more than the cash. A rebate is a retention device wearing a…

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