The thing you’re best at can’t be checked before they buy
Most firms differentiate on an attribute the buyer has no way of verifying until the work is done: which is why the claim earns nothing at the point of sale.
Articles on market analysis.
Most firms differentiate on an attribute the buyer has no way of verifying until the work is done: which is why the claim earns nothing at the point of sale.
Firms often invest hardest in the attribute that only earns them a place on the list, and treat the thing…
Reputation lags strategy by years, and the cheapest leads you get are always for the offer you're trying to leave…
Win/loss analysis tells you a great deal about the deals you were invited into, and almost nothing about the ones…
A rising win rate is one of the easiest numbers in a business to misread, and one of the most…
A single headline number can describe a customer you have never served, a job you never quote, and a month…
Most of what a business says about itself is an entry requirement dressed up as a reason to choose it,…
Most competitor analysis maps the firms you already know. Buyers build their shortlist differently, and the option that beats you…
When capacity tightens, recorded demand falls, and most businesses read that as the market going quiet rather than the phone…
Most firms describe one customer on their website and are quietly carried by another, and the gap usually shows up…
Everything here is free to read with an account, and always will be. What it cannot do is tell you which of these applies to your numbers, your market and your constraints. That is the work we do with clients.