Utilisation is 92%. Nothing arrives on time.

When a business pushes its people closer to fully booked, delivery dates stop slipping gradually and start slipping all at once. There is a reason, and it is arithmetic.

By Steve 5 min read
Abstract bridge artwork for Utilisation is 92%. Nothing arrives on time.

A professional services firm, a fabrication shop and a diagnostics lab can all end up in the same position: the capacity numbers look excellent, and the delivery dates have quietly become fiction. Utilisation has been driven from the high seventies into the low nineties, the finance team is pleased, and yet quoted lead times have roughly tripled, expediting has become a daily habit, and the phrase “we’re just waiting on” now precedes most internal conversations. The instinctive reading is a discipline problem. People are not being held to dates. Projects…

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Important: General information only. Rialto Bridge articles describe patterns and considerations that may apply to a business; they are not financial, legal, tax or accounting advice, and they take no account of your particular circumstances. Consider your own situation and seek advice from a qualified professional before acting.

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