You fixed the bottleneck. The reports still point at it.

Constraints move the moment you relieve them, but dashboards, buffers and capital plans tend to stay pointed at the step that used to hurt.

By Steve 5 min read
Abstract bridge artwork for You fixed the bottleneck. The reports still point at it.

A familiar sequence: one step in the operation is visibly drowning. Everyone knows which one. Work piles up in front of it, customers are told about it by name, and eventually the business does something serious: hires into it, buys equipment, rewrites the process. Throughput rises. For a quarter or two the numbers look excellent. Then improvement stops. Not dramatically; it just flattens. The team keeps working on the step they fixed, because that is the step the weekly report is built around, and the report shows it running better…

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