You paid for the junior in senior hours

Adding a person to relieve your most constrained employee usually makes them more constrained first, and the bill is paid in the scarcest currency you have.

By Steve 5 min read
Abstract bridge artwork for You paid for the junior in senior hours

A firm is turning work away. The obvious diagnosis is capacity, so it hires. Three months later output is flat or slightly down, the senior person who was already stretched is now visibly fraying, and the quiet conclusion in the room is that the new hire wasn’t very good. Sometimes that’s true. More often, the dip was arithmetic and entirely predictable, and it was predictable from a single fact: the person doing the training was the same person the hire was meant to relieve. The constraint pays the training bill…

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