Your win rate is a capacity problem, not a persuasion problem

Most attempts to fix a poor win rate target the closing conversation. The decision that moves the number most is made weeks earlier.

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When win rates disappoint, the diagnosis tends to land on the end of the process: the pitch was weak, the objection handling was thin, the negotiation gave away too much. So the response is training, new collateral, a tighter demo script. Sometimes that helps. But win rate is a ratio, and almost every organisation spends its effort on the numerator while the denominator quietly does the damage. The denominator is a set of decisions, which enquiries got a pursuit, which RFPs got a response, which stalled deal stayed on the…

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