Every task has been delegated. Every decision still comes back.

An owner can hand over all the work and remain the constraint, because what was handed over was execution and what was kept was judgement.

By Steve 5 min read
Abstract bridge artwork for Every task has been delegated. Every decision still comes back.

An owner who has hired carefully for five years can still find that three days out of contact leaves a queue behind them. The calendar looks delegated. The inbox does not. Work moved; the authority to conclude it did not. This is the most common form of key person dependency in a business that has otherwise done everything right, and it is the version least visible from the inside, because nothing is obviously broken. Things simply wait. Tasks are transferable. Decisions are not, unless someone transfers them A task can…

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