Losing to a competitor and losing to nothing at all look identical in the pipeline report, and they call for opposite responses.
SBy Steve··5 min read
Most pipeline reviews are organised around rivals. Who did we lose to, on what, and by how much. It is a comfortable conversation because it has a villain and a scoreboard. But in a great many B2B pipelines, the single largest destination for qualified opportunities is not a competitor at all. It is nothing. The buyer keeps the spreadsheet, keeps the incumbent, keeps doing it by hand, and quietly stops replying. These two outcomes look the same on a dashboard (closed, not won), and they are almost never the same…
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Important: General information only. Rialto Bridge articles describe patterns and considerations that may apply to a business; they are not financial, legal, tax or accounting advice, and they take no account of your particular circumstances. Consider your own situation and seek advice from a qualified professional before acting.