The decision you make three times

When a settled call keeps coming back to the table, the problem is rarely indiscipline. It is usually a signal about how the decision was made in the first place.

By Steve 5 min read
Abstract bridge artwork for The decision you make three times

Most leadership teams can name a decision that has been made more than once. The pricing structure that was agreed in March, revisited in June, and quietly reopened in September. The territory split that everyone signed off and nobody implemented. The hire that was approved, paused, re-scoped, approved again. Each round feels reasonable in isolation. Collectively they produce an organisation that is extremely busy deciding and slow to do anything. The instinctive reading is that the leadership team lacks discipline, that someone needs to bang the table and say the…

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