The decision was made in March. It has been reopened four times since.

Some decisions come back because the world changed. Most come back because the decision was never actually closed, and the difference is visible in advance.

By Steve 5 min read
Abstract bridge artwork for The decision was made in March. It has been reopened four times since.

A supplier switch is agreed in March. In April someone raises a concern that was raised in March. In June a bad delivery reopens the whole question. By September the business is running two suppliers, badly, and nobody can say when the decision was reversed or by whom. The strategy did not fail. It was never allowed to run. This pattern is common in businesses between roughly fifteen and a hundred and fifty people, where decision-making has outgrown the founder’s head but has not yet acquired any formal architecture. It…

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