The job spec says eight years. The work needs two.

Most roles are specified by their hardest task and consumed by their most common one, and the gap between the two is paid for in salary every month.

Abstract bridge artwork for The job spec says eight years. The work needs two.

A role opens. Someone writes the specification by listing what the person will have to handle when things get difficult: the awkward client, the unusual case, the judgement call nobody junior should be making alone. Eight years’ experience, then. The hire is made, competently. Six months later, most of what that person does on a Tuesday could be done by someone with two years and a decent template. This is one of the more expensive quiet errors in a small business, because nothing visibly breaks. The work gets done. Quality…

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