Your newest customer pays the most

Raise list prices every year, leave the existing base untouched, and simple arithmetic decides what you actually charge, usually far less than you think.

Abstract bridge artwork for Your newest customer pays the most

A business puts its prices up most years. Three per cent here, five per cent there, applied to the rate card and the proposal template. Nobody argues much. And yet when someone finally divides total revenue by total customers, the number has barely moved in half a decade. No one has authorised a discount. The sales team is not caving. The leak is not in negotiation at all. It is in arithmetic that nobody chose. The arithmetic of vintages If each customer keeps the price they signed at, then the…

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