The system went live in March. Half the team still keeps the spreadsheet.
When a spreadsheet survives the software that was meant to replace it, the usual reading is poor discipline: the more useful reading is a specification nobody wrote down.
Research, frameworks and market analysis from our consulting practice: written up for small and medium business owners and enterprise teams alike.
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Create a free account Sign inWhen a spreadsheet survives the software that was meant to replace it, the usual reading is poor discipline: the more useful reading is a specification nobody wrote down.
Most proposal-driven businesses know their win rate to the decimal and their cost per win not at all, and the…
Holding more inventory while still running out is not a contradiction: it is the predictable result of managing stock as…
Logo retention counts customers. Revenue retention counts money. When the two diverge, the growth arithmetic changes long before the churn…
A record year moves the price of a business less than owners expect, and the reason has little to do…
An unfilled vacancy is usually treated as a recruitment problem. The job description tells a different story, and it is…
Passing a supplier increase through pound for pound feels like holding the line. The arithmetic disagrees, and the gap compounds…
The most common reason recorded for a lost deal is also the least reliable, and acting on it does predictable…
Two numbers that look unrelated on the management report are governed by the same piece of arithmetic, and it is…
Customer concentration rarely shows up as a lower headline price. It surfaces somewhere less visible, and it starts costing the…
Everything here is free to read with an account, and always will be. What it cannot do is tell you which of these applies to your numbers, your market and your constraints. That is the work we do with clients.