Technology
The system went live in April. The spreadsheet is still open.
When a team keeps a parallel file after go-live, it is rarely defiance, and it is usually telling you something the implementation plan never asked about.
Rialto Bridge
Technology
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Technology
The system went live eighteen months ago. The spreadsheet is still the version people trust.
Shadow spreadsheets are rarely indiscipline. They are a precise map of what the implementation failed to capture, and reading that…
Technology
The system went live. Everyone still keeps the spreadsheet.
Eighteen months after go-live, the real answer still lives in a workbook on someone's desktop. That isn't a discipline problem,…
Technology
The system replaced the spreadsheet. The spreadsheet came back.
A workaround that survives go-live is not an adoption problem. It is the most honest requirements document your implementation never…
Technology
You scoped the system around the job you do twice a year
Requirements lists are written by memory, and memory is biased toward the painful exception: which is how the rare case…
Technology
The spreadsheet that survived the system
Systems investments are justified on the hours they will remove. The hours rarely leave, and the spreadsheet that outlived the…
Technology
You configured the workaround, and now it’s policy
Software projects get judged on licence cost and go-live dates. The decision that actually matters gets made months earlier, usually…
Technology
The integration you skipped became a job description
Connecting two systems has a price. Not connecting them has a price too. It just arrives as a hire rather…
Technology
The spreadsheet that survived the new system
Six months after go-live, someone is still updating the old workbook every Tuesday. That isn't resistance to change. It's a…
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This is the general pattern. Your business is the specific case.
Everything here is free to read with an account, and always will be. What it cannot do is tell you which of these applies to your numbers, your market and your constraints. That is the work we do with clients.