Research, frameworks and market analysis from our consulting practice: written up for small and medium business owners and enterprise teams alike.
Free to read: all you need is an account.
Create a free account Sign inWhen a number is wrong in the same direction every quarter, the error stops being noise and becomes information, and most businesses throw it away.
Most supplier savings are lost to a calendar, not a negotiation, and the date that matters is never the renewal…
Approval thresholds are set once and almost never revisited, and the drift quietly converts a financial control into a queue…
Marketing is hitting its numbers, sales says the leads are worse, and finance can see acquisition cost climbing. All three…
Customer concentration attracts a valuation discount. Supplier concentration usually attracts a volume rebate, yet the two dependencies behave far more…
Segregation of duties was designed for organisations big enough to segregate. What actually protects a business where one person raises,…
Fixed-fee relationships rarely lose margin through a negotiated discount. They lose it one small favour at a time, and the…
Revenue plans built on new sales hires usually fail on arithmetic, not effort, and the error is almost always in…
A service business can hire exactly the person it was missing and still end up with worse economics. The mechanism…
Dormant customers are usually the cheapest revenue a business owns and the least likely to be worked. The obstacle is…
Everything here is free to read with an account, and always will be. What it cannot do is tell you which of these applies to your numbers, your market and your constraints. That is the work we do with clients.
